| Group of stakeholders |
Stakeholders’ expectations |
Responses to stakeholder expectations |
Channels for engagement and communication |
|---|---|---|---|
| Internal stakeholders | |||
| |
Create safe work environments and promote employee’s health & wellbeing. Ensure equal opportunities and offer learning and career development within the workplace. |
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| External stakeholders | |||
| |
Build and enhance long-term relationships with customers. |
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| |
Implement CSR-in-process to prevent or minimize operational impacts on the communities, including creating projects to continuously support the communities’ sustainable development through CSR-after-process. |
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|
| Service Suppliers |
Promote good collaboration and mutual support to create business opportunities and mutual growth. |
|
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| |
Carry out business operations with good corporate governance while building sustainable progress for the organization. |
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|
| Independent Organizations |
Strictly adhere to the laws and ensure good cooperation with the government sector. Seek opportunities for joint activities and projects which are beneficial to the society and the nations. |
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| |
Promote good understanding of the company’s operations, including policies and major projects so that the media is able to communicate them accurately to our stakeholders and the general public. |
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